Agenda
Day 02 PMWelcome to the future of B2B,
welcome to Nearbound Success
welcome to Nearbound Success
YOUR HOST

Ademola Adelakun
Your guide to the future of building your nearbound success strategy.
3:00 PM ET
You Work for the Customer: Remembering the 'Why' of Partnerships

Jill Rowley
Strategy & Evangelism
The only reason Nearbound matters is because customers value it. Everything starts by putting yourself in their shoes.
3:30 PM ET
Bringing Champions Into Your Nearbound GTM

Jeff Reekers
CEO & Co-Founder
Nearbound is about surrounding buyers with those they trust. That extends beyond tech and agency partners. Learn why your customers might be your best growth lever.
3:30 PM ET
Empty Platform Promises: Delivering on 1+1 = 3

Chris Trudeau
Senior Director of BD & Alliance

Russell Dwyer
VP Business Development & Strategic Alliances
Customers often feel like a new sales tech tool, and the IP to power it are separate, siloed investments and don’t have the expertise or resources to bring them together. Learn how the world’s leading Sales Enablement platform combined the Technology, and IP to create off-the-shelf, instant value realization for customers.
4:00 PM ET
How to Attach Partners to Customers so Everyone Wins

Jen Spencer
CEO

Rich Gardner
SVP, Global Strategic Partnerships
Jen and Rich have been on the vendor and agency side of the table and mastered the art of win-wins for programs and partnerships of all sizes.
4:30 PM ET
How to Align Your Success Team with Your Partners

Bruno Yoffe
Sr. Manager, Channel Partnerships

Sunir Shah
CEO
How to ensure Success teams don't see partners as competitors, but allies.
5:00 PM ET
The 7 Deadly Sins of Customer Success in the Nearbound Era

Mark Kosoglow
CRO

Kevin Chiu
Co-Founder & COO
Growth-at-all-costs is a thing of the past in SaaS. Today's go-to-market strategies are not designed to drive customer-led growth. In the Nearbound Era, our customer success practices must evolve to revenue-generating activities to establish both recurring impact and revenue.
5:30 PM ET
Gain Grow Retain LIVE at the Nearbound Summit
The Nearbound Pod and Gain, Grow, Retain team up to recap and discuss what a modern Success team looks like in the 'Who' economy, and how Nearbound plays out.
